Crown Coaches is committed to the safety of our people, our customers, the community and the environment. Over 55 years as a successful family owned and operated business, our purpose is to provide the safest and most dependable mode of on-road transportation in Victoria. We utilise our own internal logistics software, based on accreditation requirements and welcome regulators to audit our business. Where possible, we standardise safety technology across our fleet such as three-point seat belts, ABS brakes, electronic vehicle stability, land departure, autonomous emergency braking, pedestrian blind spot monitoring and air bag suspension which enables increased safety and comfort. Additionally, we keep electronic passenger manifests and work diaries to maximise efficiency in compliance and we conduct electronic pre and post trip inspections.

For your safety, our vehicles are hard surface COVID cleaned prior to any jobs and are fitted with pre-filters in return air ducts that remove 99.7% of viruses.

We are committed to transporting all Melburnians, no matter their mobility challenges. At Crown Coaches, we recognise that mobility challenges come in all different forms and that’s why we have a large number of appropriate ‘accessible’ vehicles in our fleet. As we specialise in providing services for senior citizens, sporting and social clubs as well as school groups of all abilities, our drivers are sensitive to the varying needs of passengers. Crown Coaches drivers have extensive driving experience and pride themselves on their high standard of customer service. We believe you’ll find it quite hard to find another charter company who can offer the same level of quality service.

At Crown Coaches, we have developed our own company-wide policies and programs to protect and conserve Australia’s environment. We aim to minimise the effects of our business operations on the environment by pursuing, obtaining and implementing environmentally sustainable solutions. Some of our sustainability initiatives include using recycled water for bus washing and toilets as well as an extensive recycling program for our fleet. Additionally, we use Michelin tyres to reduce fuel consumption and our fleet efficiencies also reduce wear and tear on our vehicles and in turn, our carbon footprint. All our new vehicles comply with Euro 6 exhaust emissions standards, which is technology to minimise harmful pollutants in our environment. We also have 105Kw of solar panels that supply over two thirds of our daily requirements from renewable sources.